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Solution Analyst II - Digital Workforce : Phoenix, AZ, US, 85004-2121

Job Field:
Information Systems Jobs
Application Development/Software Jobs, Data Analyst Jobs, Infrastructure Jobs, MIS (Management Information Systems) Jobs
United States of America
Contract Type:
Full Time / Permanent
Salary Description:
on application
Job Ref:

Please note:  This position has the possibility to work remotely up to 100% of the time.  The position will require occasional travel to the Phoenix corporate offices and/or site locations.  This position may be performed anywhere in the U.S. except California, New Hampshire, Michigan, Illinois and New York.  Additional states may be excluded from remote work based on business factors.  Should the position shift to in-office work in the future, the company will offer relocation benefits at that time should the position meet the established eligibility for these benefits.


Under moderate supervision, regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small project teams to deliver Digital Workforce Solutions to business problems. Works on higher complexity issues and implements solutions by coordinating the efforts of a small team, defining solutions independently or collaborating with senior process and technical resources. Daily activities will include: documenting solutions in clearly understood language and, often, visually; coordinating task delivery and communicating personal task status to project stakeholders; deconstructing complex problems to help find simple solutions; collaborating with project teams to define workplans; and training, coaching and advising end users on solution use. Some latitude to set objectives, priorities and timelines that may impact department or individual work groups, often collaborates with managers and/or functional site leaders, and has some interaction with external colleagues.

  • Work with the custom, packaged, business intelligence, and operations platform project teams to define and execute Digital Workforce Solutions project solutions, effort, and timelines. Ensure system analysis designs and process maps are documented and communicated with project stakeholders and MIS management.
  • Analyze business and systems needs in terms of functional and technical requirements. Align Digital Workforce Solutions to MIS strategy. Work closely with project stakeholders and process leads to define business-centric requirements and evaluate available and/or custom system solution options.
  • Collaborates with internal and external teams to define process improvements. Works with process owners, understands tactical and strategic plans in order to support operations. Provides project-specific input to help create the overall strategic roadmap for a domain. Communicates and coordinates with MIS management on resolution of user satisfaction issues.
  • Perform other duties as requested.


Minimum Requirements:

  • Bachelor's degree and two (2) years of experience managing technical solution implementations; OR
  • Associates degree and four (4) years of experience managing technical solution implementations; OR
  • High School diploma or equivalent and six (6) years of experience managing technical solution implementations.
  • Communication
    • Produce communication plans and RACI charts
    • Produce informative status reports to project stakeholders and direct supervisor
    • Explain project goals and business requirements
  • Process Analysis
    • Capable of deconstructing a business process into system workflows and decision trees
    • Capable of translating a business process into system requirements
  • Implementation
    • Defines and manages technical implementations on small or minor projects
    • Can explain, coach, and advise end users on proper configuration and system usag


Preferred Qualifications:

  • Successful internship experience and completion with focus on applicable business processes, IT services and/or technology solutions.
  • Experience with Microsoft Online (O365/M365) environment including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, PowerPoint, and Excel.
  • Experience Working in Agile project management methodology and Agile teams and working with Developers, Architects, and Business Customers.
  • Experience working directly with stakeholders to identify, analyze and gather solution requirements.
  • Experience analyzing business processes and using requirements to develop common data models.
  • Experience with data analysis and manipulation.
  • Experience with Visio and project management software (MS Project, Planner, DevOps).
  • Understands and demonstrates Freeport Edge principles and behaviors.



  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hart hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required.
  • Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws

Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others.  Accordingly, the Company has designated the following positions as safey-sensitive:

  • Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
  • Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose "motor vehicles" includes Company owned or leased motor vehicles and personal vehicles used by employees in furtherance of Company business or while on Company travel); or
  • Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee.

Equal Opportunity Employer/Protected Veteran/Disability

Closing Date:

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