Technical Coach, Auto Electrical

Key Responsibilities

* Deliver coaching and training according to the needs identified in the various sections of fleet maintenance department. 'On the job' coaching will be the primary method used in the department.
* Ability to role model good practice and create of a continuous learning environment; through the use of coaching methodologies and various instructional techniques identified via training needs assessments or observations.
* Use effective listening, assertiveness and questioning to support learners to engage with their learning plans and with assessment criteria and processes.
* Champion quality and provide visible leadership 'on-the-floor' in FQM operations.
* Use assessments and observations to identify skill gaps; create and deliver suitable interventions to address these gaps and then follow up to assess impact.
* Identify high potential Artisans with ability and aspiration to progress to more senior roles and support their development.
* Design and complete assessments against the FQM proficiency framework.
* Adhere to and champion safe working procedures for all work areas.
* Record interventions, actions assigned and progress using the learning management tools provided by the company.
* Frequently evaluate and report on the impact and effectiveness of the ongoing initiatives; make improvements as needed.
* Prepare supporting material for the delivery of coaching and training.
* Recognize and celebrate achievements and success in the team; provide candid feedback, engage at all levels and lead with a People First mindset.
* Create a coaching culture across the organization and upskill others in coaching methodologies.
* Collaborate with training department to define training needs based on assessments completed.

Qualifications

* Full grade twelve (G12) school certificate.
* Minimum of Diploma in Auto Electrical or Equivalent Trade.
* A degree in the relevant field of study will be an added advantage.
* OEM certification to Level 3/4 will be an added advantage.
* Valid EIZ licence.
* Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs.

Experience

* Full grade twelve (G12) school certificate.
* Demonstrable coaching experience (or coaching certification) in upskilling a workforce and/or deployment and execution of a coaching programme within an organisation.
* A minimum of 10 years' maintenance experience in mobile maintenance within open-pit mining operations. Of this a minimum of 5 years as a machine technical expert. The ideal candidate will have experience across all major equipment types (excavators, drills, trucks and auxiliary equipment)
* Experience with ultra-class mining equipment preferred.
* Experience working for an OEM is preferred (or similar role that has given deep experience of equipment)
* Proficiency in Microsoft Office tools (Word, Excel, Power Point)
* Experience acting at a supervisory level.
* Mining industry experience required.

Behavioural Traits

* A passion for coaching and development - this role requires individuals with deep technical knowledge of mining equipment with the ability to transfer that knowledge through on the job coaching and training.
* Able to deliver with professionalism, honesty and integrity; and be seen as fair at all times.
* Well-developed interpersonal, written and oral communication skills - great listening and questioning skills and able to engage and inspire people on a topic.
* Strong organizational and time management skills.
* Ability to explain technical concepts in a non-complicated way.
* Maintain a professional approach to duties and responsibilities with the capability of making timely, rational decisions and an ability to meet deadlines.
* Commitment to reach or exceed assigned goals - strong desire to make a difference.
* Ability to work under minimum supervision; and drive to deliver in a technically challenging and geographically remote maintenance environment.
* Be resilient and adaptable when dealing with challenge and change, maintaining focus and self-control.

Job Specific Competencies

* Coaching
* Must have Subject Matter Expert Level experience on role relevant equipment.
* Knowledge of legislation governing mining safety regulation
* Training needs assessment skills
* Training Design skills
* Training Evaluation skills
* Proficient in Microsoft Office.
* Communication, facilitation and presentation skills with excellent command of the English language (verbal & written).
* Training material and assessment documents development.
* Knowledge of e-learning platforms.
* Good Job planning skills.
* Ability to role model Industry best practice
* Providing feedback
* Recognition and celebrating success.
* Build trust.
* Goal Setting

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