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Global Training Manager - Information Technology

Job Field:
Human Resources Jobs, Information Systems Jobs
Training & Development and Education Jobs, Application Development/Software Jobs, MIS (Management Information Systems) Jobs
Contract Type:
Full Time / Permanent
Salary Description:
on application
Kinross Gold
Job Ref:

Location: Toronto, Ontario, Canada

The Kinross Corporate Head Office is located in downtown Toronto and supports Kinross operations and projects worldwide. Corporate functions include Finance, Procurement, Health & Safety, Human Resources, IT and Investor Relations.

Job Description

We are looking for a passionate individual to join our Information Technology team. The successful individual will be a key member of the IT team, managing, designing, developing and coordinating all corporate office initiated IT training globally. The successful individual will:

  • Develop and execute on end user IT training strategy and governance
  • Deploy best practices in end user training for business applications, cybersecurity and IT tools
  • Regularly conduct training needs analysis to identify training gaps and map out specific plans to address them
  • Require solid knowledge of IT training tools, techniques and methods for the end users in a multinational corporation such as instructor-led training, on-the-job coaching and eLearning.

Job Responsibilities

·       Conduct company-wide IT training needs assessment and identify skills or knowledge gaps to be addressed

·       Map out annual training plans for all IT users by region, site and department

·       Actively market available IT training content and provide training information to site management and staff

·       Design and develop end user IT training programs that will significantly improve the adoption of IT applications, cybersecurity and IT tools

·       Evaluate, research and recommend external IT training providers when appropriate to meet the needs of IT project or initiative

·       Collaborate with the Manager, Learning & Development, internal IT and functional stakeholders (including Business Process Owners), and liaise with subject matter experts (SMEs) to deliver required training

·       Conduct train-the-trainer workshops for internal trainers including subject matter experts, BPO, site based super users and trainers

·       Develop metrics for measuring IT training effectiveness. Create mechanisms to gather feedback from trainers/SMEs and trainees after each educational session to assess instructional effectiveness and determine the impact of training on employee skills and KPIs

·       Develop and foster relationships with site training department and resources

·       Research, evaluate and recommend various training methodologies and technologies for different IT initiatives and projects to optimize user adoption

·       Review and improve existing IT training policies and ensure they are communicated and enforced

Education and Experience


  •        Minimum of Bachelor degree; related to IT, Adult Education, HR or Commerce


  •        3-5 years experience in a training coordination or management role.
  •        Hands-on experience with learning management systems, content authoring tools, web delivery tools, and eLearning platforms
  •        Hands-on experience coordinating training events in a corporate and site setting
  •        Experience managing vendor relationships
  •        Hands-on experience coordinating end users training on an ERP implementation as well as Cybersecurity training is an asset


  •        Verifiable 7 years work experience in a professional training role
  •         Minimum 5 years experience in instructional design with proven results in completing the full instructional design cycle and aligned to the key principles of adult learning
  •         Extensive experience as a training facilitator, in ILT, online and virtual classroom; IT related topics and audience an asset
  •         Hands-on experience with the deployment of business applications training such as Oracle JD Edwards is an asset
  •         Extensive, hands-on experience with learning management systems, content authoring tools, web delivery tools, and eLearning platforms
  •         Strong hands-on experience coordinating multiple training events in a corporate and site setting
  •         Experience managing vendor relationships

Skills and Travel

·       Proficient in MS Office

·       Advanced organizational skills with the ability to manage multiple priorities

·       Strong communication, presentation, collaboration and relationship building skills

·       Ability to influence and motivate others in a positive manner

·       Effective in providing feedback, coaching and guidance to learners

·       Creative, adaptive, self-starter and continuous learner with passion for end user training

·       Ability to speak other languages such as Portuguese, Russian, French, Spanish, is an asset, but not a requirement. 


·       Potential for up to 20% travel

Closing Date 

Applications for this role will close on April 18 2018 at 11:59pm EST  

Kinross is a Canadian-based gold mining company with mines and projects in Canada, the United States, Brazil, Chile, Russia, Ghana and Mauritania, employing approximately 9,300 people worldwide. Our core purpose is to lead the world in generating value through responsible mining.

Closing Date:

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