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Job Field:
Human Resources Jobs
HR (Human Resources) Jobs, Recruitment/Talent Management/Reward Jobs
United States of America
Contract Type:
Full Time / Permanent
Salary Description:
on application
Job Ref:

Administer and maintain company benefit programs according to the Summary Plan Descriptions and the Benefit Services Policies and Procedures. Make quick, accurate decisions using systems, FAQs and independent judgment to resolve/escalate customer issues. Responsible for meeting performance targets. Must use discretion, demonstrate integrity and maintain employee confidentiality.
  • Perform benefit plan enrollment processing including: reviewing daily reports to maintain integrity of the benefits data, troubleshooting eligibility issues, and distributing enrollment forms, reminder letters and confirmation statements
  • Perform audits of various file report logs
  • Accurately respond to inquiries and request about claim problems, interpretation of plan/program provisions, eligibility issues, status changes (marriage, death, birth, divorce, etc.) through calls, email, mail and fax
  • Serve as a liaison between benefit vendors and employees to resolve issues
  • Process Qualified Medical Child Support Orders; manage and monitor the age 26 eligibility process; the retiree age 65 process, Health Savings Account monthly audits, weekly SOX compliance audits
  • Work on special projects as requested, such as annual enrollment (AE), dependent audits, beneficiary form initiatives, AE audits, etc.
  • Perform additional duties as requested

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Human Resources, Accounting, Mathematics or related field as applicable to position and two (2) years of experience in a Corporate Benefits department, Benefits Administration, or HR related field; OR
  • Six (6) years of experience in a Corporate Benefits department or Benefits Administration, and HR processing
  • Solid computer skills
  • Working knowledge of Microsoft Office Word, Excel and Outlook
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Ability to demonstrate empathy and build rapport with customers
  • Must be well organized and attentive to details
  • Strong collaboration skills and able to work in a  team environment
  • Strong problem solving skills
  • General computer and phone technology/applications
  • Ability to quickly learn new technology applications
  • Ability to multi-task using multiple applications and technologies
  • Highly motivated, reflecting positive attitude at all times


  • Bachelor’s degree in Business Administration, Human Resources, or related discipline and one to two (1 to 2) years of Benefits Administration and Customer Service
  • SAP experience
  • Knowledge of Benefits
  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in a busy, non-smoking office located in Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by an elevator and internal staircase
  • Must be able to occasionally lift and carry up to ten (10) pounds
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable State laws
Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others.  Accordingly, the company has designated the following positions as safety-sensitive:
  • Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or 
  • Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on company business or travel (for this purpose “motor vehicles” includes company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of company business or while on company travel); or
  • Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee.
Equal Opportunity Employer/Protected Veteran/Disability

Nearest Major City



Benefits Specialist - Health & Welfare - Phoenix, AZ

Primary Location

United StatesArizonaPhoenix Cotton Center

Requisition ID


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