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IT Business Relationship Lead [BRL]

Core Responsibilities:

* Coordinate ICT project status reports, schedules and manage meetings.

* Lead the detection, analysis and resolution of technical problems.

* Coordinate and manage communication between the local ICT team and regional ICT team.

* Coordinating ICT project activities and ensuring that all project phases are appropriately documented and managed.

* Training staff in the field of computer operation and all knowledge related to the job.

* Main point of contact on site for VIP stakeholders.

* Align with key stakeholders on site to ensure all IT requirements are fulfilled.

* Maintain the capability of the IT team to meet requirements.

* Support business in shaping business demand and facilitates prioritization through relevant processes.

Behavioural Traits:

* Good communication skills both written and verbal.
* Must be innovative and creative.

* Ability to think clearly and quickly under pressure.

Experience:

* 5+ years' experience working within a global IT team.

* 5+ years' experience in IT management.

* 5+ years' experience working within mixed IT environments.

* IT Security process and procedures (e.g. ISO27001, NIST, etc.)

Qualifications:

* BSc focused on Information Technology / Information Systems.

* Business analysis industry certification.

* ITIL Foundation and Service Design certification. Continual Service Improvement advantageous.

* Project management industry certification advantageous.

* Agile (Scrum) Product Owner certification advantageous.

* Process management and optimisation industry certification.

* Business Relationship Management industry certification advantageous.

Closing Date:
30/04/2019

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