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LEAVE MANAGEMENT REPRESENTATIVE - PHOENIX, AZ

Job Field:
Human Resources Jobs
Discipline:
HR (Human Resources) Jobs, Recruitment/Talent Management/Reward Jobs
Minerals:
Unspecified
Country:
United States of America
Region:
Arizona
Contract Type:
Full Time / Permanent
Currency:
Unspecified
Salary Description:
on application
Posted:
25-Oct-19
Recruiter:
Freeport-McMoRan
Job Ref:
1904885

Supports North America operations’ Leave Management (LM) by administering open leave cases. Maintains appropriate communication and documentation with employees through leave duration, analyzing and terminating leaves as depicted by company policies and procedures. Responds to escalated HRSC Service Center inquiries. Directs employees to appropriate resources for transactions handled by other LM Reps or departments.

  • Process and administer leaves, including assisting employees in determining leave type, sending detailed information packages to employees on leave, continuously updating leave information in the leave tracking system, coding the employee timesheets appropriately
  • Maintain contact, both verbal and written, with employees regarding leaves, ensuring necessary employee status information is provided
  • Coordinate information with appropriate internal resources in site HR and site Safety and with external third-party administrators
  • Process and resolve all types of Leave Management administration requests from inception to full completion
  • Maintain confidentiality, high degree of data accuracy, high quality customer service
  • Collaborate with peers to conduct research, investigate inquiries and provide resolution to escalations
  • Deliver on designated service level metrics and customer satisfaction results and suggest improvements
  • Collaborate and maintain relationships with peers, Tier 2 Analysts and the business to improve and implement Leave Management solutions and service delivery
  • Work independently and manage large workloads effectively and efficiently, while maintaining a high standard of customer service
  • Perform other duties as requested

Minimum Qualifications

  • Proficiency typically obtained with two (2) years of experience in Human Resources or Leave/Disability environment, OR
  • Bachelor’s degree in Business Administration, Human Resources or related field
  • Ability to identify critical issues and exercise independent judgment

Qualifications

Preferred

  • High School diploma or GED
  • Working knowledge of Workers’ Compensation, Short-Term disability (STD), Family and Medical Leave (FMLA), Long-Term Disability (LTD), Military and Personal leaves
  • Knowledge with FMLA regulatory requirements
  • Working knowledge of SAP
  • Proven experience in providing both internal and external customer service

Criteria/Conditions

  • Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
  • Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
  • Must be able to work in a potentially stressful environment
  • Position is in busy, non-smoking office located in Phoenix, AZ
  • Location requires mobility in an office environment; each floor is accessible by elevator and internal staircase
  • Must be able to frequently sit, stand and walk
  • Must be able to frequently lift and carry up to ten (10) pounds
  • Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • Freeport-McMoRan promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable State Laws
Freeport-McMoRan has reviewed the jobs at its various office and operating sites and determined that many of these jobs require employees to perform essential job functions that pose a direct threat to the safety or health of the employees performing these tasks or others.  Accordingly, the Company has designated the following positions as safety-sensitive:
  • Site-based positions, or positions which require unescorted access to site-based operational areas, which are held by employees who are required to receive MSHA, OSHA, DOT, HAZWOPER and/or Hazard Recognition Training; or
  • Positions which are held by employees who operate equipment, machinery or motor vehicles in furtherance of performing the essential functions of their job duties, including operating motor vehicles while on Company business or travel (for this purpose “motor vehicles” includes Company owned or leased motor vehicles and personal motor vehicles used by employees in furtherance of Company business or while on Company travel); or
  • Positions which Freeport-McMoRan has designated as safety sensitive positions in the applicable job or position description and which upon further review continue to be designated as safety-sensitive based on an individualized assessment of the actual duties performed by a specifically identified employee.
Equal Opportunity Employer/Protected Veteran/Disability

Job

Leave Management Representative - Phoenix, AZ

Primary Location

United StatesArizonaPhoenix Cotton Center

Requisition ID

1904885

Closing Date:
25/11/2019

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